Falcon Promise
At Falcon Containers, we hold ourselves to the highest industry standards, which we measure through four key benchmarks.
- We're easy to work with. No hoops, no guessing games, no troubles with inaccessibility.
- We're friendly, in an authentic Texas-style way. We're excited to have the opportunity to serve you.
- We're dependable. You can count on us to fulfill your order on-time and on-budget.
- We're innovative. A thriving sector of our business revolves around custom orders, ones that often require creative-thinking and problem-solving skills. We enjoy the challenge.
Ultimately, these four attributes all align with our ultimate pledge: to put service above self, and take the best possible care of each client.
We're confident in the work we do. So confident, we're willing to put our money where our mouth is. Each customer has two weeks to try a Falcon Box. If you're not satisfied after that period of time, call us and we'll provide a full refund.
Commitment To Service
It's more than a box; it's Texas-friendly service.
At Falcon Containers, friendly and reliable service comes with every one of our great boxes!
- Prompt Delivery & Pick-up
Our drivers work with you to ensure that your box is delivered when you need it and picked up on time when you're done with it. We're here to solve your problems, not create new ones. - Local Customer Support
We're located right here in Texas. Our friendly customer service department is committed to answering your calls promptly, not leaving you on hold or forcing you to jump through hoops just to get some help. Our billing process is simple, straightforward, and designed with your needs in mind. - Community First
We work hard to meet your needs because we're more than a business; we're your neighbors as well. We have our priorities straight: the customer and community come first.
The Falcon Containers team is dedicated to working with you to make your project a success. We're Texas-owned and Texas-operated, and we'll be with you each step of the way.
Our online support services include:
- Contracts for rental agreements and credit applications.
- Frequently Asked Questions about Falcon Boxes, Go Mini's, and general information.
- Go Mini Calculator for assistance in determining the correct size Go Mini required for your move.